A clear account of the information behind GymTribe.

This policy applies to GymTribe, a product of Sambangi Inc. in Calgary, Canada, and to the public website at gymtribe.fitness. It describes the information we collect, why we use it, when it may be shared, and the choices available to you.

GymTribe handles health-adjacent information such as meals, nutrition targets, water, sleep, weight, progress, and trainer relationships. We design the product to collect only what is needed to provide the features you choose to use.

Account and contact information

When you create or use an account, we may handle your name, email address, phone number, account identifiers, role, and authentication information. If you contact us or join a waitlist, we handle the information you provide in that interaction.

Tracking information

Depending on the features you use, GymTribe stores meal logs, nutrition values, targets, water, sleep, weight, progress, streaks, workout-related activity, and trainer-client relationship settings. You control what you record.

Photos and AI-assisted estimates

If you choose photo-assisted meal logging, an image and the related request may be sent to our processing providers so GymTribe can return an estimate. The result is an estimate for your review, not a medical conclusion. Do not submit information that you are not comfortable processing for this purpose.

Technical information

We may receive device, browser, network, log, and service activity information needed to keep GymTribe secure, available, and functioning. We do not use health-related entries as advertising profiles.

• Provide featuresStore and display your records, targets, progress, account settings, invitations, and subscription access.
• Support coaching visibilityShow a trainer the client information that the relationship and sharing settings permit. New invitation relationships use the invitation date as the default privacy boundary.
• Process requestsReturn catalog results, photo-assisted estimates, manual entries, notifications, and support responses that you request.
• Keep GymTribe safeDetect abuse, troubleshoot failures, protect accounts, enforce limits, and maintain reliable systems.
• Communicate with youSend service messages and, where you have agreed, product or launch updates. You can contact us to change your communication preferences.

We use selected service providers to operate GymTribe. Depending on the feature and environment, these may include authentication, database and backend hosting, subscription processing, email delivery, website hosting, and AI processing providers. They receive information only as needed to provide their contracted service and are expected to protect it.

We may disclose information when necessary to comply with law, respond to a valid legal process, protect users or the service, investigate abuse, or support a business transfer. We do not sell personal information.

Trainer access is not the same as public access. A trainer can see only the information made available through an active coaching relationship and its sharing controls. You can review and change sharing from the product where those controls are provided.

You may update available account and tracking information in GymTribe. You may also ask us to access, correct, export, or delete personal information, subject to verification and any information we must retain for legal, security, or operational reasons.

To make a privacy request or ask a question about this policy, email support@gymtribe.fitness. We may need to verify your identity before completing a request.

Retention and deletion

We keep information for as long as needed to provide the service, meet legal and accounting obligations, resolve disputes, enforce agreements, and maintain security. When information is no longer needed, we delete it, anonymize it, or securely isolate it according to our operational procedures.

Security

We use reasonable administrative, technical, and organizational safeguards for the information we handle. No internet service can guarantee absolute security, so please use a strong account credential and contact us promptly if you suspect unauthorized access.